The Bank of Ghana has directed Mobile Money Fintech Limited (MMFL) to suspend plans to introduce a new charge on wallet-to-bank transfers, following public concerns and ongoing stakeholder consultations.
The proposed fee, which was expected to take effect in June, would have imposed a charge on customers transferring funds directly from mobile money wallets to bank accounts.
Following widespread discussions among consumers, businesses, and financial sector stakeholders, the central bank intervened and instructed MMFL to delay implementation while further reviews are conducted.
The Bank of Ghana explained that any adjustments to fees within the digital financial ecosystem must be carefully evaluated to ensure fairness, consumer protection, and continued financial inclusion.
Mobile money has become one of Ghana’s most widely used financial services, enabling millions of people to send money, pay bills, save funds, and conduct business transactions conveniently.
Financial analysts welcomed the decision, noting that maintaining affordable digital transaction costs is important for encouraging broader adoption of electronic payments.
Consumer advocacy groups also praised the move, arguing that additional charges could discourage usage among low-income users and small businesses.
The Bank of Ghana reiterated its commitment to supporting innovation while ensuring that financial services remain accessible and beneficial to consumers.
Industry observers expect further consultations between regulators, service providers, and stakeholders before any future decisions are made regarding transaction fees.
The development highlights the growing importance of digital finance in Ghana’s economy and the need for policies that balance innovation with consumer interests.